Welcome to Eshkol store - India's no.1 online shopping

RETURN AND EXCHANGE POLICY
Last Updated: 04/30/2024

Thank you for shopping at https://eshkolstore.com

If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy. 

The following terms are applicable for any products that you purchased with us.

INTERPRETATION AND DEFINITIONS
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions
For the purposes of this Return and Exchange Policy:

Business Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Eshkol Store Located at India.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to My Site, accessible from https://eshkolstore.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

REFUND POLICY
In order to be eligible for a refund, you have to return the product within 10 days of your purchase. If the product is damaged in any way, or you have initiated the return after 10 days have passed, you will not be eligible for a refund.

In order for the product to be eligible for a Refund, make sure these conditions are met:

  • Product must be returned in its original packaging,
  • Product wasn't used or damaged.
  • Product must include original tags (if applicable).
  • Product must have the receipt or proof of purchase.

After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you’ve used during the purchase. 

HOW TO INITIATE A RETURN
If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:

Email Address: customers issue a return [email protected]

Phone Number: +91-9884331777

You will be updated for their Return Status through their EMAIL PHONE SMS provided that all contact information is recorded to us.